Skip to content

Frequently asked questions about Splitzy

Everything people usually ask before and after using Splitzy. If your answer isn't here, email us.

The basics

What is Splitzy?

Splitzy is a free web app for splitting shared bills. You enter the items from a receipt — or photograph it and let AI read it — mark who had what, and Splitzy works out each person's share and who needs to transfer to whom.

Is Splitzy really free?

Yes. Splitting single receipts, multiple receipts, and a whole trip's expenses is free forever. Splitzy Pro at Rp 29.000 for 30 days only lifts the limit on AI receipt scans — every other feature stays free and unlimited.

Do I need to download an app?

No. Splitzy runs directly in your browser, on phone or laptop. You can add it to your home screen so it behaves like a normal app, but there is nothing to install from an app store.

Do I need an account?

Not to get started. You can split bills as a guest without signing up. Signing in with Google is only needed if you want your receipt history saved and synced across devices, or want to invite friends to a trip.

How the calculation works

How accurate is Splitzy's split?

Each item is divided only among the people who marked themselves as sharing it. Once all items are divided, tax, service charge, and discounts are scaled in proportion to each person's subtotal — not split evenly per head. You can expand any person's breakdown to see exactly how their number was built.

How does Splitzy find the fewest transfers?

Once it knows who paid what and who owes what, Splitzy cancels out debts that offset each other, then arranges the remainder into as few transfers as possible. For a group of six this often cuts a dozen transfers down to two or three.

Can different people pay for different receipts?

Yes. Multiple Receipts is built for exactly that — each receipt has its own payer, and Splitzy settles them all as one combined calculation.

What about discounts, promos, or vouchers?

Discounts can be entered and are treated proportionally, just like tax and service, so the saving lands in line with each person's share of the spend.

Can it handle several currencies at once?

Yes, in Travel Spend. Each expense is recorded in its original currency with the exchange rate locked at the time, then everything converts to the trip's base currency for the final settlement.

AI receipt scanning

How does receipt scanning work?

You photograph the receipt or upload an image, and an AI model reads the item names, prices, tax, service, and currency. The result lands in a table you can edit completely before splitting, so anything misread is easy to fix.

How many receipts can I scan?

Free accounts get 15 AI scans per month. If you need more, Splitzy Pro removes that limit. Entering items by hand is always unlimited.

Which receipts scan best?

Bright, straight photos that include the whole receipt give the best results. Crumpled, folded, or very faded receipts may need a little manual correction.

Privacy & data

Is my data safe?

If you use Splitzy as a guest, your splits stay on your own device and are not sent to any account. If you sign in, your history syncs to your account. In both cases we never sell or share your data with third parties.

What happens to my receipt photos?

Receipt photos are processed to extract their data, not kept as a gallery. The Privacy Policy sets out the details.

Can I delete my data?

Yes. Receipts and trips can be deleted from your history. For full account deletion, contact us at the support email.

Splitzy Pro & payment

What do I get with Splitzy Pro?

Pro lifts the 15-scans-per-month AI limit to unlimited, gives AI processing priority, and supports Splitzy's development. All the bill-splitting features themselves are already free without Pro.

Is Pro an automatic subscription?

No. Pro is a one-time Rp 29.000 payment that grants 30 days of access. There is no automatic charge — if you want to continue, you pay again when you actually need it.

How does payment work?

Payments are processed through a third-party payment provider supporting common Indonesian payment methods. Splitzy does not store your card or bank details.

Still not answered?

Send your question to support@splitzy.my.id.

About · Privacy Policy · Terms of Service